The Gilly Vending Service.
Our Team - Driven by Excellence

At Gilly Vending we value old-world customer care.  We make it a point to keep the route drivers on the same stops, so a rapport can be formed.  We view our clients as our friends.  This means doing our best to keep communications strong and to check in frequently.  We want our clients to feel their voice matters, because it does.  Every suggestion or complaint gets looked into.  This takes time, but there is no one on Earth better to critique our performance than our clients.

Though our service may be old-world, our machines are not.  We use state-of-the-art machines at every installation.  This is our way of saying “Your business is important to us. We recognize by putting our machine in your establishment, you’re entrusting us to maintain your corporate portrait.  The reliability of our machines, quality and variety of our products, and professionalism of our employees will reflect positively on your organization.” When Gilly Vending provides service to an organization, we perform as though the reputation of our client is dependent on us. 

Gilly Vending owns all the equipment used. Employees are factory trained to maintain and repair all of our equipment. Equipment issues are resolved within hours, not days. We actively train all of our employees to provide the best quality service. Our employees listen to your product and service requests and accommodate them into the normal supply process.  They are highly motivated by innovative recognition programs.

We strive for excellence, and are always happy to hear reports about our progress.  Whether a current client, prospective client, or patron of our machines, your input is valued more than you’d expect.